
RNTRUST OFFERS: COMPLIMENTARY NTP APPLIANCE/STRATUM 1 time HEALTH CHECK ACROSS ALL BRANDS/MODEL
RNTrust Localize Support Services is collection of comprehensive hardware and software services committed to help maximize availability of your NTP and its related components. RNTrust technical resources discuss and work with your Support Teams to help you resolve hardware and software problems associated with NTP products.
WHAT DOES THE NTP APPLIANCE HEALTH CHECK COVER?
- SOFTWARE VERSION
- SYCHRONIZED SATELLITES
- FAULT STATUS
- FIRMWARE UPDATES AND SECURITY ADVISORY
- CHECK ACCESSORIES (ANTENNA, CABLE AND OTHER GPS ACCESSORIES)
ALL MAJOR NTP BRANDS AND SUPPORTED TECHNOLOGIES
NEW CUSTOMER SUPPORT TICKETING SYSTEM & SUPPORT PLATFORM
CREATE TICKET
Login to support Centre, you will now see an option to create new support ticket.
EMAIL NOTIFICATION
Tickets can be opened and replied to via the web or by email.
ATTACHMENTS
Supports file attachments for additional context.
REMOTE ASSISTANT
Schedule a remote support session or a screen sharing session from your support tickets.
GCC CUSTOMERS
